Shipping and Return Policy

Shipping Policy

Orders take 3-5 business days to process before they ship.

Current Shipping Rates:

  • Candles - Free Shipping US / $50 Flat International

  • Speed Suits - $15 Flat rate US  / $50 Flat International

 

LVF may ship your package via USPS, FedEx, or UPS.

 

**FOR INTERNATIONAL BUYERS: The Lindsey Vonn Foundation will not pay international customs fees, taxes, and/or duties. Please be aware that these taxes vary by country and LVF will NOT be responsible for covering those costs.**

Your purchase from the Lindsey Vonn Foundation Store validates the following shipping agreements:

  • Customer agrees they have provided a correct and secure mailing address.

  • Customer agrees not to hold Lindsey Vonn Foundation responsible for a package that is lost or damaged by USPS, FedEx, or UPS.

  • Customer agrees Lindsey Vonn Foundation is not responsible for any package that is stolen from the customer's address.

  • Refunds will not be issued for items lost or damaged by the courier as we follow shipping & packaging standards which ensure your items make their way to you safely. 

  • You as the customer are responsible for filing a claim for a refund through the courier if your purchase/package has been damaged or lost.

  • If your package is lost in transit (very rare, though it does happen), you agree Lindsey Vonn Foundation will not be held responsible if the tracking information says the package was “delivered,”  which indicates the courier successfully delivered the package to the specified address.

  • International customers, you are agreeing that your purchase/package does not come with insurance and tracking (beyond the US Border) and NO refunds will be issued due to damage, customs seizure, or loss.

  • All customers, Domestic and International, agree that you are solely responsible for following your own State's/Country’s regulations regarding the products you purchase.

  • International customers are responsible for paying any import taxes owed.
     

Return Policy

LVF does not currently offer returns.

 

If you received the wrong item or the item you received was defective or damaged, please let us know. We want to make it right and ask that you please contact us directly.